Our family unexpectedly lost our mother. It was one of the hardest things we have had to go through. Brent and his staff were incredibly kind, compassionate and caring while helping us put together her services. The professionalism they showed the day of her funeral was more than we could of asked for. Thank you for all you and your staff did during this difficult time for our family.
It is difficult to begin to express in words the gratitude, compassion, care, professionalism and overall quality of Wood Funeral Home and specifically Brent Wood and his staff. From the moment we lost Jan, Brent's care was immediate. His attention to detail, while also listening to our concerns with how to celebrate and mourn Jan under COVID19, was amazing. Brent provided me with advice throughout while also letting us know he would do anything and everything to accommodate all of our final wishes for Jan. Brent updated us throughout the week leading to her services and was there for any questions or concerns we had. Other times during that week, Brent just was there to listen. On the day of Jan's service Brent again showed his attention to detail and compassion with additional Tennessee flag flying at the funeral home and a T logo on the vehicle. The family was so moved by that and all of it was Brent's doing. His staff's care helped us through that day and the many days after. Although we all don't wish for anyone to have to endure heartache, death we know is part of life's process. Therefore to anyone we speak to in the Illinois and Missouri area, we will echo Wood Funeral Home's praise. Thank you again from the bottom of our heart's and rest assured knowing Jan was looking down and sharing the thanks with us as well. Thank you for taking care of her for us.
Brent, Liz and staff, you did an absolutely wonderful job I could not have asked for more. You helped me go through a rough time with so much compassion and caring. I know that this was a rough one for you as well because you and Dad have been friends for years, he thought a lot of you and Liz. He enjoyed your visits and when you always went honking by his house. Thank you again for the wonderful job.
Brent, Liz, and the whole staff did an extremely amazing wonderful job with the whole ceremony. I had not one little issue and it could not have beenmore happy. I want to thank you from the bottom of my heart. It meant everything in the world to me.
We cannot thank Brent enough for all he has done for our family since the passing of our dear son, Nathan. We have dealt with funeral directors in other towns, and Brent goes far beyond what we have experienced. He was so kind and helpful with planning Nathan's visitation and funeral, from explaining everything, to putting together mementos and music for the visitation He gave up his evening and a good part of the night to bring our son home from the St. Louis airport. He did so many extra things we had never heard of, from lighting the outdoor lamps at the funeral home to providing the lovely photos of Nathan both outside and inside the home to placing the basket of kleenex packets at church for the funeral. And he has been in constant touch, letting us know about memorials received, and calling us on the month anniversary of Nathan's death, just to see how we were holding up. He met with us at our convenience many times, dropping everything to do so. He brought the mementos and flowers from the visitation to our house. And we just got word that he gave a seedling to a national forest in Nathan's memory. Brent has gone far beyond "just doing his job", and feels like a real friend who got us through the worst time of our lives. Thank you so much, Brent. God bless you.
As any family who has ever lost a loved one knows, the ensuing days, weeks, and months are filled with grief, confusion, and a general lack of direction about what to do next. When we lost our dad, and husband, we lost the cornerstone to our family. Throughout the painful process, however, we gained a friend: Brent Wood. From the moment we tearfully stepped into his office, Brent has been there for us, doing all of the things that you would not expect the director of a funeral home to do. He patiently and thoroughly walked us through all of the options, gave us time to reflect and reiterated that we could contact him any time, night or day. He meticulously followed through on every aspect of the process, even showing up at our door to personally deliver plants, cards, pictures, and support. He walked with us through the cemetery to show us every possibility in terms of gravesite and stone. He was the one who suggested bringing Dad's bulldozer into town to be parked in front of the funeral home because he understood how much that would have meant to Dad. He was there at the County Board meeting where Dad was honored because he knew that we couldn't be there with Mom, and he didn't want our mom to be alone on an occasion such as that. No one asked him to come. He just showed up. Likewise, eight months later, as our mom drove to the cemetery to witness, for the first time, the new stone that would grace our father's final resting place, she was surprised to see Brent already there, understanding (yet again) that someone should be with her at a moment such as this. In fact, from the grief-stricken moment we first needed Brent, he has continued to be there for us. Though we shouldn't be surprised anymore, we continue to be in awe of the thoughtfulness and care with which Brent has approached our family throughout the darkest of times. Our family will be eternally grateful.
We are always interested in hearing from the families that we serve. Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.